Doing business as it should be
"Woby makes hospitality possible again as it is intended: with optimal, fast service and personal time and attention for my guests."
Hans - RestauranthouderAltijd een extra medewerker voor al je tafels
De gastvrije bestel app die jou werk uit handen neemt. Gasten scannen de QR code met hun telefoon, bekijken online de menukaart én bestellen zelf. Zodat jij meer persoonlijke tijd en aandacht aan gasten kunt besteden.
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Makkelijker voor gasten
Gasten bestellen wanneer en zovaak ze willen. Ze hoeven niet te wachten of eindeloos te zwaaien naar personeel.
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Beter voor jou
Minder druk bij jou om alle gasten in de gaten te houden. Meer tijd voor échte gastvrijheid. Meer tevreden gasten en omzet.
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Geregeld door ons
Wij voeren je menu in, maken de QR codes en leggen de app uit. Wij nemen alles uit handen zodat jij je kan richten op bestellingen serveren en je gasten.
Het laatste wat je wil:
Ontevreden gasten, zuchtende gasten die moeten wachten om een bestelling door te geven, gasten die over het hoofd gezien worden en negatieve reviews.
Door het personeelstekort in de horeca en de piekmomenten waarmee elk horecabedrijf te maken krijgt - wordt ongewild op de gastvrijheid ingeleverd. Hierdoor ben je veel minder gastvrij dan je wilt en kunt zijn, loop je omzet mis, wordt de druk op personeel groter en moet je soms zelfs minder couverts aannemen of delen van je terras sluiten.
Meer personeel is niet te vinden, en alternatieven zijn vaak niet gastvrij en gebruiksvriendelijk.
Hoe ga je dat oplossen? Nou, met Woby.
Woby is de onvermoeibare medewerker die nooit teleurstelt
Dit is hoe we aan de slag gaan in 5 stappen.
Wij doen al het voorwerk
We voeren je menu in. Maken de QR codes. Ontwerpen de app in jouw huisstijl en leggen de app uit aan jou en je personeel.
1
Samen installeren en oefenen
De app draait stand-alone, of gekoppeld aan je kassasysteem. We kijken samen wat het best past en makkelijkst is in jouw situatie en we gaan niet weg voordat het werkt.
2
Gasten bestellen én betalen via de app
Gasten bestellen wanneer en zovaak ze willen. Ook hebben ze de mogelijkheid om meteen te betalen. Zonder dat ze een app downloaden op hun telefoon. Zo hoeven ze nooit te wachten op een gastheer/vrouw. Dat is makkelijker voor hen en levert jou meer omzet op.
3
Jij serveert de bestelling
Je hoeft alleen te kijken naar de bonnetjes die je automatisch binnenkrijgt. Je richt je volledig op het serveren van je bestelling, je gast en persoonlijk contact.
4
Wij staan altijd voor je klaar
Wij doen niet aan kantooruren. We staan 7 dagen per week klaar voor onze horecaondernemers. Omdat gastvrijheid en service ook voor ons het belangrijkst zijn.
5
Despite staff shortage, we remained open every day
"Woby allowed me to remain fully open on all days, despite our staff shortage. In fact, I was able to serve more guests and really had time to for a talk.
Our orders now automatically arrive at the correct station, drinks at the bar and cold and warm dishes are split in the kitchen. Truly a well-oiled machine."
Eric Kleynen - Camping Beringerzand, Restaurant Patershof & Pannenkoekenhuis Pater Pannenkoek
Woby features which really help you.
Deep POS/PMS integration
With more than 1600 live integrations spread over 54 countries, Woby is the specialist in the field of integrations with your Point Of Sale (POS) system, Property Management System (PMS) or reservation system.
In addition to the fact that the integration must be reliable, secure and stable, it is valuable that Woby has developed all integrations in such a way that all sales areas, departments, size modifiers, must-have and free options are exchanged in the right way with just one click of a button, without having to adjust things in 2 systems. For example, there are always supplements that are only used by the staff and product names for the staff are different for the guests.
Uptime guaranteed
The Woby ordering app exists since 2014. With Woby you are sure of a reliable and solid party with which you are prepared for the future. The solutions are developed in-house with experts in various fields and have active customers in 54 countries. This allows us to guarantee an uptime of 99.9%.
Own branding
Each concept is unique and has its own corporate identity. With Woby, your guests have an uninterrupted experience. We do this by taking over the branding of your concept with your own logo at the top of the menu, taking over colors from each concept and using your own graphics. To make the customer experience even more personal, there is also room for your own (welcome) texts.
Service requests
One of the biggest annoyances of guests in the hospitality industry is when it takes too long before they get the bill. Woby resolves this issue with Service Requests. The guest presses the bell in Woby and is shown various Service Requests.
The guest can decide for himself when he is served. The service requests to choose can be set per QR-code / order location. Some practical examples:
- request for payment via PIN (operation immediately knows what the need is)
- request for cash payment
- request for technical support (example: hotel room)
Free product photos and Multi layouts
Via the Woby portal you can choose from hundreds of standard product photos for free. The images can be displayed in multiple ways (Multi layouts) on the guest's screen.
Allergen information
According to societies of the World Allergy Organization, the hospitality industry is obliged to the presence of the allergen information (on paper or digitally) and whether the guests have been informed that this information can be requested.
Woby ensures that the hospitality industry can easily comply with this legislation. For each article you can easy checkmark which allergen symbols can be shown with the article in the online menu of the Woby order app.
The guests see the allergen information for each menu item. With Woby, guests have a clear overview of his or her dietary requirements such as gluten free, vegetarian and or vegan.
Supplements
The hospitality entrepreneur determines whether guests can choose mandatory and/ or optional supplements for an article via Woby. For example, a mandatory choice can be configured that a steak must be baked medium, rare or well done and optionally 'extra fries' can be selected.
Online menu in all languages of the world
The online menu of the Woby order app can be displayed in all languages (Multilanguage) of the world.
Advertisement / Landing page
After scanning the QR code, an advertisement landing page can be displayed.
Information and promotion
In the online menu of the Woby order app, information about your establishment can be shown. With Woby, the hospitality entrepreneur can show actions or promotions in order to promote additional sales or recruit employees.
Category times and Out of Stock
For each product and/or product group you can set which day and between which times the item can be ordered. An article can also be put Out of Stock so that the guest knows that it is (normally) available there but cannot be ordered now.
Order history
Via the Woby order app, the guest has the possibility to look back at previous orders via the order history. Your staff knows exactly where to serve the order and incorrectly taken orders are a thing of the past, even at the busiest times. As a result, the staff is less concerned with taking an order and more with serving optimal guest experience.
Order on account (summarized bill)
You can turn the online payment function on or off per QR code. At Woby, guests can build up an bill and pay via the regular way at the end of their visit. Furthermore, Woby has functions where the guest can ask service or request the bill. Your guests no longer have to wait for the service.
Deep POS/PMS integration
With more than 1600 live integrations spread over 54 countries, Woby is the specialist in the field of integrations with your Point Of Sale (POS) system, Property Management System (PMS) or reservation system.
In addition to the fact that the integration must be reliable, secure and stable, it is valuable that Woby has developed all integrations in such a way that all sales areas, departments, size modifiers, must-have and free options are exchanged in the right way with just one click of a button, without having to adjust things in 2 systems. For example, there are always supplements that are only used by the staff and product names for the staff are different for the guests.
Own branding
Each concept is unique and has its own corporate identity. With Woby, your guests have an uninterrupted experience. We do this by taking over the branding of your concept with your own logo at the top of the menu, taking over colors from each concept and using your own graphics. To make the customer experience even more personal, there is also room for your own (welcome) texts.
Free product photos and Multi layouts
Via the Woby portal you can choose from hundreds of standard product photos for free. The images can be displayed in multiple ways (Multi layouts) on the guest's screen.
Supplements
The hospitality entrepreneur determines whether guests can choose mandatory and/ or optional supplements for an article via Woby. For example, a mandatory choice can be configured that a steak must be baked medium, rare or well done and optionally 'extra fries' can be selected.
Advertisement / Landing page
After scanning the QR code, an advertisement landing page can be displayed.
Category times and Out of Stock
For each product and/or product group you can set which day and between which times the item can be ordered. An article can also be put Out of Stock so that the guest knows that it is (normally) available there but cannot be ordered now.
Order on account (summarized bill)
You can turn the online payment function on or off per QR code. At Woby, guests can build up an bill and pay via the regular way at the end of their visit. Furthermore, Woby has functions where the guest can ask service or request the bill. Your guests no longer have to wait for the service.
Uptime guaranteed
The Woby ordering app exists since 2014. With Woby you are sure of a reliable and solid party with which you are prepared for the future. The solutions are developed in-house with experts in various fields and have active customers in 54 countries. This allows us to guarantee an uptime of 99.9%.
Service requests
One of the biggest annoyances of guests in the hospitality industry is when it takes too long before they get the bill. Woby resolves this issue with Service Requests. The guest presses the bell in Woby and is shown various Service Requests.
The guest can decide for himself when he is served. The service requests to choose can be set per QR-code / order location. Some practical examples:
- request for payment via PIN (operation immediately knows what the need is)
- request for cash payment
- request for technical support (example: hotel room)
Allergen information
According to societies of the World Allergy Organization, the hospitality industry is obliged to the presence of the allergen information (on paper or digitally) and whether the guests have been informed that this information can be requested.
Woby ensures that the hospitality industry can easily comply with this legislation. For each article you can easy checkmark which allergen symbols can be shown with the article in the online menu of the Woby order app.
The guests see the allergen information for each menu item. With Woby, guests have a clear overview of his or her dietary requirements such as gluten free, vegetarian and or vegan.
Online menu in all languages of the world
The online menu of the Woby order app can be displayed in all languages (Multilanguage) of the world.
Information and promotion
In the online menu of the Woby order app, information about your establishment can be shown. With Woby, the hospitality entrepreneur can show actions or promotions in order to promote additional sales or recruit employees.
Order history
Via the Woby order app, the guest has the possibility to look back at previous orders via the order history. Your staff knows exactly where to serve the order and incorrectly taken orders are a thing of the past, even at the busiest times. As a result, the staff is less concerned with taking an order and more with serving optimal guest experience.
Try Woby without obligation?
We will personally visit you to show you how it works and answer all your questions. without obligation. Why? Because we are convinced that you will never work without Woby again. Make an appointment now:
- Cheaper than an extra employee
- Present on all tables at once
- Less pressure for staff
- More satisfied guests
- More revenue
