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We believe we have the best ‘self-order and pay’ app for hotels.

A seamless journey for next level guest experience.

Woby is the first self-order and pay webapp that connects with your existing POS and PMS simultaneously. Finally remove all hassles and pain points from digital menu’s, ordering, payments and logistic processes. For a great guest experience that saves you costs.

How does Woby work Make an appointment

  • Realtime synchronisation

    Both POS and PMS are synchronised in real time. Guests connect to a QR code one time and can order whenever they want, while validated room charge payment happens automatically.

  • Customizable workflow

    We know hotels. And that every hotel is different. Is your goal to send your guest to your F&B outlets or are you more room service heavy. With our workflow templates you (we) can pick and adjust to fit your needs.

  • Managing integrations

    Integrating many digital tools can be hard and time consuming. That’s why we build the Woby connector. It sets up integrations in minutes instead of months and we manage all the third party conversation for you.

Get a quick tour

Give us 2 minutes: we give you an overview of how Woby creates next level guest experiences.

    Start free trial

    Woby helps us to save both, money and time.

    "Our previous Guest Experience Platform was lacking several important features and integrations. Thanks to the transition to Woby, we have created an overarching umbrella that communicates with all of our existing systems.

    Our guests highly appreciate receiving information prior to arrival, and after check-in, they can use the same web app to order breakfast for the next day.

    In addition to providing our guests with a seamless experience throughout the entire journey, Woby helps us to save both, money and time."

    Trisha Reinkemeyer - Marketing & Guest Experiences Manager - Boardwalk Boutique Hotel

    How do we unlock endless possibilities with a connected POS & PMS during the guest order and pay journey.

    A seamless self-ordering process in 3 simple steps.

    Seamlessly integrated in to any Point of Sale (POS) and Property Management System (PMS) at the same time!

    Interactive personalized hotel information. We uploading your menu from your POS into our content management system (CMS) in the most innovative way. Also all changes made in your PMS instantly effect the users' rights to order with or without roomcharge (e.g. roomchange, extended stay, etc.)

    Features:

    • Unlimited QR-codes
    • Multi-Menu self-ordering from all outlets
    • Post automated tray charge
    • Concierge service
    • Housekeeping requests
    • Reservations
    • Deep POS Integration
    • Deep PMS Integration
    • Real time error monitoring
    Request demo QR
    1

    White label capabilities

    Your guests will have an uninterrupted experience. We do this by adopting your branding with your own logo, colours, fonts and using your own photos. To make the customer experience even more personal, there is also room for your own (welcome) texts.

    Features:

    • Personalized welcome letter
    • Multi currency
    • Multi language
    • Web-app (no download needed)
    • Upselling F&B outlets
    • Online checkout
    • Whatsapp chat
    • Hotspots in the city
    2

    Guests choose the preferred payment method without any additional interaction with hotel staff.

    Because Woby is fully integrated with the Omniboost Hospitality Technology interface, we offer the possibility to perform charges directly 'on room' via any PMS. Also accounting interfacing solutions, through this setup, are no longer a challenge for us.

    Features:

    • Multi-Payment options per QR-code
    • Charge to room with a single folio
    • Online payments
    • On account to POS
    • Credit Card Payments
    • Apple and Google Pay
    3

    Room service delivery or pick-up options based on your hotel service level preferences and staff capacity.

    Customized to your business workflows. Order anywhere. Whether it’s in-seat ordering, counter pick up, click and collect for take-away orders in any F&B outlet or serve directly to room, table or poolside.

    Features:

    • Delivery in-house and/or nearby
    • Click and collect (Take-away)
    • Time slots 2.0
    • Time periods per menu or item
    • Smart notifications
    • Multi-property or Multi-outlet customizable
    4

    Try Woby one month for free

    Including:

    • 7 days a week support
    • Up & Cross selling
    • Room Service, Housekeeping, Hotel Guide
    • Delivery & Take-away
    • Unlimited Orders
    • Unlimited QR-codes for tables and rooms
    • Branding
    • Online payment integration with all regular payment methods such as Creditcard, Paypal, iDEAL, Bancontact, Google pay, Apple pay and Giropay
    • Payments are automatically picked up and processed when guests 'check out'
    • Charges take place directly 'on room'
    • Deep POS/PMS integration
    • All languages of the world

    Advantages:

    • Save time and money
    • Present at all tables and rooms simultaneously
    • Less pressure for staff
    • Always an up-to-date hotelroom guide
    • More satisfied guests
    • More turnover

      And much more...
    Start free trial

    Reviews, from our customers

    "Our previous Guest Experience Platform was lacking several important features and integrations. Thanks to the transition to Woby, we have created an overarching umbrella that communicates with all of our existing systems.

    Our guests highly appreciate receiving information prior to arrival, and after check-in, they can use the same web app to order breakfast for the next day.

    In addition to providing our guests with a seamless experience throughout the entire journey, Woby has also led to significant time and cost savings."


    Trisha Reinkemeyer
    Marketing & Guest Experiences Manager - Boardwalk Boutique Hotel

    "As the F&B manager of all Cityden Hotels, including Cityden BoLo District, Cityden Zuidas, and Cityden Stadshart, I'm delighted with the partnership with Woby.

    In addition to the integrations of Woby into our POS (unTill) and PMS (Mews), Woby provides an excellent solution for our room service and table service workflows.

    The constructive attitude from Woby, the cost savings in our daily operations, and intuitive web app empower us to enhance the guest experience during their stay. It's a win-win situation for all parties involved!"

    Xander Backus
    F&B Manager - Cityden Hotels

    "Woby allowed me to remain fully open on all days, despite our staff shortage. In fact, I was able to serve more guests and really had time to for a talk. Our orders now automatically arrive at the correct station, drinks at the bar and cold and warm dishes are split in the kitchen. Truly a well-oiled machine."

    Eric Kleynen - Camping Beringerzand, Restaurant Patershof & Pannenkoekenhuis Pater Pannenkoek

    Eric Kleynen
    Camping Beringerzand, Restaurant Patershof & Pannenkoekenhuis Pater Pannenkoek

    "I have gained meters back, personnel meters which has made it more efficient. It works to increase turnover, that is certainly true. But our biggest gain is in the fun we now have with our guests again, because we really have time for it."

    Thijs Boskamp en Guus Paalvast
    Grandcafe De Waker

    "Sometimes I come to a table to take an order and they say: we order through your colleague Woby, we do it via the app. I now use this time to ask if everything is oké or cleaning tables. It's only positive, it feels like we have an extra employee on our team"

    Gijs van den Broek
    Het Appeltje in Bergen op Zoom

    "Our revenue has increased by 3 euros per visitor. We have chosen to allow guests to order only via Woby. Initially, I had concerns about its hospitality impact, but we actually became even more hospitable with Woby. Guests are more patient when they have placed a self-order and need to wait a bit longer for their food, compared to when they can’t get in contact to place the order by the waiter."

    Marcel Sommers
    Speelboerderij Den Scherpenberg

    Attract new guests

    With Woby you offer an extra experience and service. Your guests will experience a fun, fast and simple way to order drinks, snacks or meals. This positive experience will lead to repeat guests. Because your guest can request the bill at any time, he will leave the business positively and commit to your company more quickly.

    This is just one of the advantages of Woby. In a personal conversation we would like to tell you more about what Woby can do for you.

    Find the answers to all your questions below.

    Do guests need to download an app?

    No, guests do not need to download an app from the app store to order. Woby works entirely without an app and can be opened directly via the browser of the guests.

    I mainly have older guests, can they easily use Woby?

    Yes, if older guests can take a picture (for example of their grandchildren) they can certainly also take a picture of the QR code because woby is that easy. The older guests like it and are proud to show others that they can order via their own phone.

    Is a integration with my point of sale (POS) needed?

    No, even without a POS/PMS integration, Woby ensures that the (existing) bar and kitchen printer are controlled in the right way. The app runs stand-alone, or connected to your POS system. We look together at what fits best and easiest in your situation and we don't leave until it works.

    Woby has the advantage that it can be integrated to almost any POS system. If you work with a POS system with which Woby does not yet have integrated, it can be made.

    Are there any requirements for my Wi-Fi network or internet?

    No, Woby works entirely via the mobile 4g/5g network of all providers such as Vodafone, T-mobile or KPN. Woby does not depend on routers or other (firewall) settings. For example, in some cases where there is no good 4g/5g coverage for guests, we mention the Wi-Fi network with the QR code.

    How much employee costs can I save?

    Woby is happy to calculate the savings together with you. The average saving of, for example, 2 part-time employees depends on a number of factors such as:

    • The number of districts and runners that are deployed on average over a year.
    • Whether you are going to use Woby as a replacement or as support.
    • Whether you want to make available the full menu or for example, only drinks.

    In addition, Woby is a valuable addition to your team to optimally serve the guests. Woby is the extra team member who is available 24/7 and never calls in sick.

    Will my kitchen become overloaded if all guests order via Woby at the same time?

    No, not at all. The time you gain to take orders by employees, can now be used to serve correctly. Our experience tells us that guests don't mind waiting a little longer for the order to be served. However, guests do find it annoying if they have to wait to pass on an order. With Woby you no longer have guests who are overlooked, you do not miss out on sales and you literally make the efficiency improvement that your guests are waiting for.

    Is the payment function mandatory and what are the possible transaction costs?

    No, you can turn the online payment function on or off per QR code. The transaction costs can optionally be charged in full or in part to the guests via Woby. The current transaction costs can be found via https://www.mollie.com/nl/pricing.

    A bulk discount is possible via Woby, please feel free to contact Woby for the most up-to-date possibilities. Please note, you can choose not to use the online payment function and let guests build up an bill via the regular way.

    Do guests need to download an app?

    No, guests do not need to download an app from the app store to order. Woby works entirely without an app and can be opened directly via the browser of the guests.

    I mainly have older guests, can they easily use Woby?

    Yes, if older guests can take a picture (for example of their grandchildren) they can certainly also take a picture of the QR code because woby is that easy. The older guests like it and are proud to show others that they can order via their own phone.

    Is a integration with my point of sale (POS) needed?

    No, even without a POS/PMS integration, Woby ensures that the (existing) bar and kitchen printer are controlled in the right way. The app runs stand-alone, or connected to your POS system. We look together at what fits best and easiest in your situation and we don't leave until it works.

    Woby has the advantage that it can be integrated to almost any POS system. If you work with a POS system with which Woby does not yet have integrated, it can be made.

    Are there any requirements for my Wi-Fi network or internet?

    No, Woby works entirely via the mobile 4g/5g network of all providers such as Vodafone, T-mobile or KPN. Woby does not depend on routers or other (firewall) settings. For example, in some cases where there is no good 4g/5g coverage for guests, we mention the Wi-Fi network with the QR code.

    How much employee costs can I save?

    Woby is happy to calculate the savings together with you. The average saving of, for example, 2 part-time employees depends on a number of factors such as:

    • The number of districts and runners that are deployed on average over a year.
    • Whether you are going to use Woby as a replacement or as support.
    • Whether you want to make available the full menu or for example, only drinks.

    In addition, Woby is a valuable addition to your team to optimally serve the guests. Woby is the extra team member who is available 24/7 and never calls in sick.

    Will my kitchen become overloaded if all guests order via Woby at the same time?

    No, not at all. The time you gain to take orders by employees, can now be used to serve correctly. Our experience tells us that guests don't mind waiting a little longer for the order to be served. However, guests do find it annoying if they have to wait to pass on an order. With Woby you no longer have guests who are overlooked, you do not miss out on sales and you literally make the efficiency improvement that your guests are waiting for.

    Is the payment function mandatory and what are the possible transaction costs?

    No, you can turn the online payment function on or off per QR code. The transaction costs can optionally be charged in full or in part to the guests via Woby. The current transaction costs can be found via https://www.mollie.com/nl/pricing.

    A bulk discount is possible via Woby, please feel free to contact Woby for the most up-to-date possibilities. Please note, you can choose not to use the online payment function and let guests build up an bill via the regular way.

    Show all

    An application for everyone

    All applications

    Why can we make this happen?

    the numbers speak for themselves

    Start free trial

    Woby features which really help you.

    Deep POS/PMS integration

    With more than 1600 live integrations spread over 54 countries, Woby is the specialist in the field of integrations with your Point Of Sale (POS) system, Property Management System (PMS) or reservation system.

    In addition to the fact that the integration must be reliable, secure and stable, it is valuable that Woby has developed all integrations in such a way that all sales areas, departments, size modifiers, must-have and free options are exchanged in the right way with just one click of a button, without having to adjust things in 2 systems. For example, there are always supplements that are only used by the staff and product names for the staff are different for the guests.

    Uptime guaranteed

    The Woby ordering app exists since 2014. With Woby you are sure of a reliable and solid party with which you are prepared for the future. The solutions are developed in-house with experts in various fields and have active customers in 54 countries. This allows us to guarantee an uptime of 99.9%.

    Own branding

    Each concept is unique and has its own corporate identity. With Woby, your guests have an uninterrupted experience. We do this by taking over the branding of your concept with your own logo at the top of the menu, taking over colors from each concept and using your own graphics. To make the customer experience even more personal, there is also room for your own (welcome) texts.

    Information and promotion

    In the online menu of the Woby order app, information about your establishment can be shown. With Woby, the hospitality entrepreneur can show actions or promotions in order to promote additional sales or recruit employees.

    Unlimited QR codes

    Woby is a specialist in presenting the QR code and supplies accessories in your branding. If you prefer to take care of the QR accessories yourself, this is no problem at Woby, the QR codes can be created unlimited and can be downloaded for free in the Woby portal.

    Free product photos and Multi layouts

    Via the Woby portal you can choose from hundreds of standard product photos for free. The images can be displayed in multiple ways (Multi layouts) on the guest's screen.

    Service requests

    One of the biggest annoyances of guests in the hospitality industry is when it takes too long before they get the bill. Woby resolves this issue with Service Requests. The guest presses the bell in Woby and is shown various Service Requests.

    The guest can decide for himself when he is served. The service requests to choose can be set per QR-code / order location. Some practical examples:

    • request for payment via PIN (operation immediately knows what the need is)
    • request for cash payment
    • request for technical support (example: hotel room)

    Order history

    Via the Woby order app, the guest has the possibility to look back at previous orders via the order history. Your staff knows exactly where to serve the order and incorrectly taken orders are a thing of the past, even at the busiest times. As a result, the staff is less concerned with taking an order and more with serving optimal guest experience.

    Category times and Out of Stock

    For each product and/or product group you can set which day and between which times the item can be ordered. An article can also be put Out of Stock so that the guest knows that it is (normally) available there but cannot be ordered now.

    Allergen information

    According to societies of the World Allergy Organization, the hospitality industry is obliged to the presence of the allergen information (on paper or digitally) and whether the guests have been informed that this information can be requested.

    Woby ensures that the hospitality industry can easily comply with this legislation. For each article you can easy checkmark which allergen symbols can be shown with the article in the online menu of the Woby order app.

    The guests see the allergen information for each menu item. With Woby, guests have a clear overview of his or her dietary requirements such as gluten free, vegetarian and or vegan.

    Supplements

    The hospitality entrepreneur determines whether guests can choose mandatory and/ or optional supplements for an article via Woby. For example, a mandatory choice can be configured that a steak must be baked medium, rare or well done and optionally 'extra fries' can be selected.

    Online menu in all languages of the world

    The online menu of the Woby order app can be displayed in all languages (Multilanguage) of the world.

    Advertisement / Landing page

    After scanning the QR code, an advertisement landing page can be displayed.

    Order on account (summarized bill)

    You can turn the online payment function on or off per QR code. At Woby, guests can build up an bill and pay via the regular way at the end of their visit. Furthermore, Woby has functions where the guest can ask service or request the bill. Your guests no longer have to wait for the service.

    Payment option with all regular payment methods

    With Woby it is possible to let the guest pay directly with his smartphone via, for example, Goolgle Pay or Apple Pay. You can choose per QR code whether or not the order must be paid in advance.

    Woby has a integration with the payment platform Mollie. All regular payment methods are supported, such as iDeal, Mastercard, PayPal and Visa. In the Netherlands, iDeal is the most common payment method. Belgian guests preferto pay with Bancontact and German guests are used to paying with Giropay.

    Show all

    Deep POS/PMS integration

    With more than 1600 live integrations spread over 54 countries, Woby is the specialist in the field of integrations with your Point Of Sale (POS) system, Property Management System (PMS) or reservation system.

    In addition to the fact that the integration must be reliable, secure and stable, it is valuable that Woby has developed all integrations in such a way that all sales areas, departments, size modifiers, must-have and free options are exchanged in the right way with just one click of a button, without having to adjust things in 2 systems. For example, there are always supplements that are only used by the staff and product names for the staff are different for the guests.

    Own branding

    Each concept is unique and has its own corporate identity. With Woby, your guests have an uninterrupted experience. We do this by taking over the branding of your concept with your own logo at the top of the menu, taking over colors from each concept and using your own graphics. To make the customer experience even more personal, there is also room for your own (welcome) texts.

    Unlimited QR codes

    Woby is a specialist in presenting the QR code and supplies accessories in your branding. If you prefer to take care of the QR accessories yourself, this is no problem at Woby, the QR codes can be created unlimited and can be downloaded for free in the Woby portal.

    Service requests

    One of the biggest annoyances of guests in the hospitality industry is when it takes too long before they get the bill. Woby resolves this issue with Service Requests. The guest presses the bell in Woby and is shown various Service Requests.

    The guest can decide for himself when he is served. The service requests to choose can be set per QR-code / order location. Some practical examples:

    • request for payment via PIN (operation immediately knows what the need is)
    • request for cash payment
    • request for technical support (example: hotel room)

    Category times and Out of Stock

    For each product and/or product group you can set which day and between which times the item can be ordered. An article can also be put Out of Stock so that the guest knows that it is (normally) available there but cannot be ordered now.

    Supplements

    The hospitality entrepreneur determines whether guests can choose mandatory and/ or optional supplements for an article via Woby. For example, a mandatory choice can be configured that a steak must be baked medium, rare or well done and optionally 'extra fries' can be selected.

    Advertisement / Landing page

    After scanning the QR code, an advertisement landing page can be displayed.

    Payment option with all regular payment methods

    With Woby it is possible to let the guest pay directly with his smartphone via, for example, Goolgle Pay or Apple Pay. You can choose per QR code whether or not the order must be paid in advance.

    Woby has a integration with the payment platform Mollie. All regular payment methods are supported, such as iDeal, Mastercard, PayPal and Visa. In the Netherlands, iDeal is the most common payment method. Belgian guests preferto pay with Bancontact and German guests are used to paying with Giropay.

    Show all

    Uptime guaranteed

    The Woby ordering app exists since 2014. With Woby you are sure of a reliable and solid party with which you are prepared for the future. The solutions are developed in-house with experts in various fields and have active customers in 54 countries. This allows us to guarantee an uptime of 99.9%.

    Information and promotion

    In the online menu of the Woby order app, information about your establishment can be shown. With Woby, the hospitality entrepreneur can show actions or promotions in order to promote additional sales or recruit employees.

    Free product photos and Multi layouts

    Via the Woby portal you can choose from hundreds of standard product photos for free. The images can be displayed in multiple ways (Multi layouts) on the guest's screen.

    Order history

    Via the Woby order app, the guest has the possibility to look back at previous orders via the order history. Your staff knows exactly where to serve the order and incorrectly taken orders are a thing of the past, even at the busiest times. As a result, the staff is less concerned with taking an order and more with serving optimal guest experience.

    Allergen information

    According to societies of the World Allergy Organization, the hospitality industry is obliged to the presence of the allergen information (on paper or digitally) and whether the guests have been informed that this information can be requested.

    Woby ensures that the hospitality industry can easily comply with this legislation. For each article you can easy checkmark which allergen symbols can be shown with the article in the online menu of the Woby order app.

    The guests see the allergen information for each menu item. With Woby, guests have a clear overview of his or her dietary requirements such as gluten free, vegetarian and or vegan.

    Online menu in all languages of the world

    The online menu of the Woby order app can be displayed in all languages (Multilanguage) of the world.

    Order on account (summarized bill)

    You can turn the online payment function on or off per QR code. At Woby, guests can build up an bill and pay via the regular way at the end of their visit. Furthermore, Woby has functions where the guest can ask service or request the bill. Your guests no longer have to wait for the service.

    Schedule your appointment now. Without obligation.

    Our account managers are available for free advice and answer all your questions on location or online via Zoom or Teams.

    Please let us know if you can't find a suitable moment.

    Make an appointment

    Woby

    Belder 30a
    4704 RK Roosendaal
    The Netherlands

    T. +31858880756
    E. info@mywoby.com