Own webshop for delivery restaurants

No, guests do not need to download an app from the app store to order. Woby works entirely without an app and can be opened directly via the browser of the guests.

No, even without a POS/PMS integration, Woby ensures that the (existing) bar and kitchen printer are controlled in the right way. The app runs stand-alone, or connected to your POS system. We look together at what fits best and easiest in your situation and we don't leave until it works.

Woby has the advantage that it can be integrated to almost any POS system. If you work with a POS system with which Woby does not yet have integrated, it can be made.

No, Woby works entirely via the mobile 4g/5g network of all providers such as Vodafone, T-mobile or KPN. Woby does not depend on routers or other (firewall) settings. For example, in some cases where there is no good 4g/5g coverage for guests, we mention the Wi-Fi network with the QR code.

Woby is happy to calculate the savings together with you. The average saving of, for example, 2 part-time employees depends on a number of factors such as:

• The number of districts and runners that are deployed on average over a year.
• Whether you are going to use Woby as a replacement or as support.
• Whether you want to make available the full menu or for example, only drinks.

In addition, Woby is a valuable addition to your team to optimally serve the guests. Woby is the extra team member who is available 24/7 and never calls in sick.

Guests scan the QR code with their phone, view the online menu, order and pay themselves on the terrace, from the beach bed or the hotel room. So you can spend more personal time and attention on your guests.

No, guests can also use the Woby order app without a QR code scanner. There are three options.

• Option 1: from the photo camera of the smartphone you scan the QR code and you enter directly into the online menu of the Woby order app.
• Option 2: gasten who cannot scan a QR code have the option to enter a webcode that is listed on the table via www.woby.app. This also gives them direct access to the digital menu and can start ordering.
• Option 3: There is a possibility to have a number of tablets with the order app ready. These can be handed out when someone does not have a smartphone.

Guests will order faster and more often with Woby, as guests can do so at any time. Guests no longer have to wait for the maître. In addition, the team members can focus more on the upsell and well-being of the guests. Because guests can order through multiple channels, there are more contact moments in which a snack or drink can be ordered. Woby is happy to calculate the expected increase in turnover together with you. The average increase in turnover depends on a number of factors such as:

• Whether you are going to use Woby as a replacement or as additional support of the waiter?
• Whether you want to make the full menu available or, for example, guests can only order drinks via Woby.
• The visibility of the QR code and how Woby is made known to the guests from employees.
• Whether you use the Woby up & cross sell tools.

Standard dependencies such as weather and holidays are included in this calculation of the average extra turnover per year. In addition, we would like to bring you contact with our existing customers in your area. The reason is simple, all these hospitality entrepreneurs all say that they have literally made MORE turnover through Woby. And much more importantly, have many more smiling satisfied guests.

In the hospitality industry, hospitality and service are of course central. Hospitality ordering apps are the perfect addition in that area, but not the guideline. The philosophy of your company will not change with this. The goal is to serve the guest hospitably in every possible way. Guests want freedom of choice and to be able to decide for themselves when they order. 

Woby therefore immediately delivers an improved guest experience. With Woby, hospitality entrepreneurs are responding to the increasing need for convenience and flexibility of the consumer, namely ordering and paying when the guest wants without having to wait for the waiter, maître or other team member. 

With Woby, the guest is given the freedom of choice to pass on an order to the waiter orally or via Woby. The guest experiences a feeling of optimal service while the hospitality entrepreneur sees his efficiency and turnover increase in the meantime. The up & cross sell opportunities in Woby also provide more sales.

Each concept is unique and has its own corporate identity. With Woby, your guests have an uninterrupted experience. We do this by taking over the branding of your concept with your own logo at the top of the menu, taking over colors from each concept and using your own graphics. To make the customer experience even more personal, there is also room for your own (welcome) texts.

The Woby ordering app exists since 2014. With Woby you are sure of a reliable and solid party with which you are prepared for the future. The solutions are developed in-house with experts in various fields and have active customers in 54 countries. This allows us to guarantee an uptime of 99.9%.

The transaction costs can optionally be charged in full or in part to the guests via Woby.

At Woby you get the choice to pay a fixed amount per month or 0.16 euros per transaction which can be fully or partially charged to your customers.

Endless long postcode areas are a thing of the past. Use different menus per GPS location, part of the day or for delivery and pick-up.

To prevent an order from being placed for too low an amount, a minimum order amount can be set. It is also possible to ask for separate delivery costs per area, after all, how further to travel, the more costs to incur.

With Woby it is possible to let the guest pay directly with his smartphone via, for example, Goolgle Pay or Apple Pay. You can choose per QR code whether or not the order must be paid in advance.

Woby has a integration with the payment platform Mollie. All regular payment methods are supported, such as iDeal, Mastercard, PayPal and Visa. In the Netherlands, iDeal is the most common payment method. Belgian guests preferto pay with Bancontact and German guests are used to paying with Giropay.

The online menu of the Woby order app can be displayed in all languages (Multilanguage) of the world.

In the online menu of the Woby order app, information about your establishment can be shown. With Woby, the hospitality entrepreneur can show actions or promotions in order to promote additional sales or recruit employees.

With more than 1600 live integrations spread over 54 countries, Woby is the specialist in the field of integrations with your Point Of Sale (POS) system, Property Management System (PMS) or reservation system.

In addition to the fact that the integration must be reliable, secure and stable, it is valuable that Woby has developed all integrations in such a way that all sales areas, departments, size modifiers, must-have and free options are exchanged in the right way with just one click of a button, without having to adjust things in 2 systems. For example, there are always supplements that are only used by the staff and product names for the staff are different for the guests.

For each product and/or product group you can set which day and between which times the item can be ordered. An article can also be put Out of Stock so that the guest knows that it is (normally) available there but cannot be ordered now.

Via the Woby portal you can choose from hundreds of standard product photos for free. The images can be displayed in multiple ways (Multi layouts) on the guest's screen.

According to societies of the World Allergy Organization, the hospitality industry is obliged to the presence of the allergen information (on paper or digitally) and whether the guests have been informed that this information can be requested.

Woby ensures that the hospitality industry can easily comply with this legislation. For each article you can easy checkmark which allergen symbols can be shown with the article in the online menu of the Woby order app.

The guests see the allergen information for each menu item. With Woby, guests have a clear overview of his or her dietary requirements such as gluten free, vegetarian and or vegan.

The hospitality entrepreneur determines whether guests can choose mandatory and/ or optional supplements for an article via Woby. For example, a mandatory choice can be configured that a steak must be baked medium, rare or well done and optionally 'extra fries' can be selected.

Through our partnership with Omniboost, Woby can generate deep BI reports. With this, Woby helps the hospitality company to use these insights to steer on product price and offer.

See the link below to a video about Omniboost.

https://youtu.be/tHEizdonx2o

The online menu of the Woby order app can be displayed in all currencies of the world.