We do all the prework
We'll enter your menu. Create the QR codes. Design the app in your branding and explain the app to you and your staff.
Always an extra employee on all your tables
The hospitable order app that takes work out off your hands. Guests scan the QR code with their phone, view the menu online, order and pay themselves. So you can devote more personal time and attention to guests.
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Easier for guests
Guests order when and as often as they want. They don't have to wait or try endlessly to get attention of the staff.
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Better for you
Less pressure on you to keep an eye on all guests. More time for real hospitality. More satisfied guests and revenue.
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Arranged by us
We enter your menu, create the QR codes and explain the app. We take everything off your hands so that you can focus on serving orders and your guests.
The last thing you want: unhappy guests
Impatient guests who have to wait to place an order, overlooked guests, negative reviews.
Due to the shortage of staff in the hospitality industry and the peak moments that every hospitality business has to deal with – the guest experience is unintentionally compromised.
As a result, you are much less hospitable than you want and can be, you miss out on revenue, the pressure on staff increases and you sometimes even have to close parts of your terrace.
More staff cannot be found, and existing ordering systems are often not hospitable and user-friendly.
How are you going to solve this? Well, with Woby.
Despite staff shortage, we remained open every day
"Woby allowed me to remain fully open on all days, despite our staff shortage. In fact, I was able to serve more guests and really had time to for a talk.
Our orders now automatically arrive at the correct station, drinks at the bar and cold and warm dishes are split in the kitchen. Truly a well-oiled machine."
Eric Kleynen - Camping Beringerzand, Restaurant Patershof & Pannenkoekenhuis Pater Pannenkoek
Woby is the tireless extra employee who never disappoints
This is how we get started in 5 steps.
Request QR Code
1
Install and practice together
The app runs stand-alone, or deep integrated to your Point Of Sale (POS) system. Together we look at what fits best and is easiest in your situation and we don't leave until it works.
2
Guests order and pay via the app
Guests order when and as often as they want. They also have the option to pay immediately. Without downloading an app on their phone. This way they never have to wait for a waiter. That is easier for them and gives you more revenue.
3
You serve the order
You only have to look at the order slips that you automatically receive. You focus entirely on serving your order, your guest and personal contact.
4
We are always there for you
We do not have office hours. We are available 7 days a week for our hospitality entrepreneurs. Because hospitality and service are also the most important to us.
5
Try Woby without obligation?
We will personally visit you to show you how it works and answer all your questions. without obligation. Why? Because we are convinced that you will never work without Woby again. Make an appointment now:
- Cheaper than an extra employee
- Present on all tables at once
- Less pressure for staff
- More satisfied guests
- More revenue
"I have gained meters back, personnel meters which has made it more efficient. It works to increase turnover, that is certainly true. But our biggest gain is in the fun we now have with our guests again, because we really have time for it."
Thijs Boskamp en Guus Paalvast
Grandcafe De Waker
"Sometimes I come to a table to take an order and they say: we order through your colleague Woby, we do it via the app. I now use this time to ask if everything is oké or cleaning tables. It's only positive, it feels like we have an extra employee on our team"
Gijs van den Broek
Het Appeltje in Bergen op Zoom
"Our turnover has increased by 3 euros per visitor. We have chosen to let guests order only via Woby. At first I was afraid it would not be hospitable, but afterwards we only became more hospitable with Woby."
Marcel Sommers
Speelboerderij Den Scherpenberg
"In the beginning I was skeptical, because we have a lot of older guests. But this group really likes to try it and it is so user-friendly, there is little explanation needed."
Peter Hermes
Grandcafe Hermes
Today's statistics
462
Dishes served
1919
Orders placed
12
Percentage upsell
646
Beers tapped
Find the answers to all your questions below.
Do guests need to download an app?
No, guests do not need to download an app from the app store to order. Woby works entirely without an app and can be opened directly via the browser of the guests.
I mainly have older guests, can they easily use Woby?
Yes, if older guests can take a picture (for example of their grandchildren) they can certainly also take a picture of the QR code because woby is that easy. The older guests like it and are proud to show others that they can order via their own phone.
Is a integration with my point of sale (POS) needed?
No, even without a POS/PMS integration, Woby ensures that the (existing) bar and kitchen printer are controlled in the right way. The app runs stand-alone, or connected to your POS system. We look together at what fits best and easiest in your situation and we don't leave until it works.
Woby has the advantage that it can be integrated to almost any POS system. If you work with a POS system with which Woby does not yet have integrated, it can be made.
Are there any requirements for my Wi-Fi network or internet?
No, Woby works entirely via the mobile 4g/5g network of all providers such as Vodafone, T-mobile or KPN. Woby does not depend on routers or other (firewall) settings. For example, in some cases where there is no good 4g/5g coverage for guests, we mention the Wi-Fi network with the QR code.
How much employee costs can I save?
Woby is happy to calculate the savings together with you. The average saving of, for example, 2 part-time employees depends on a number of factors such as:
- The number of districts and runners that are deployed on average over a year.
- Whether you are going to use Woby as a replacement or as support.
- Whether you want to make available the full menu or for example, only drinks.
In addition, Woby is a valuable addition to your team to optimally serve the guests. Woby is the extra team member who is available 24/7 and never calls in sick.
Will my kitchen become overloaded if all guests order via Woby at the same time?
No, not at all. The time you gain to take orders by employees, can now be used to serve correctly. Our experience tells us that guests don't mind waiting a little longer for the order to be served. However, guests do find it annoying if they have to wait to pass on an order. With Woby you no longer have guests who are overlooked, you do not miss out on sales and you literally make the efficiency improvement that your guests are waiting for.
Is the payment function mandatory and what are the possible transaction costs?
No, you can turn the online payment function on or off per QR code. The transaction costs can optionally be charged in full or in part to the guests via Woby. The current transaction costs can be found via https://www.mollie.com/nl/pricing.
A bulk discount is possible via Woby, please feel free to contact Woby for the most up-to-date possibilities. Please note, you can choose not to use the online payment function and let guests build up an bill via the regular way.
Do guests need to download an app?
No, guests do not need to download an app from the app store to order. Woby works entirely without an app and can be opened directly via the browser of the guests.
I mainly have older guests, can they easily use Woby?
Yes, if older guests can take a picture (for example of their grandchildren) they can certainly also take a picture of the QR code because woby is that easy. The older guests like it and are proud to show others that they can order via their own phone.
Is a integration with my point of sale (POS) needed?
No, even without a POS/PMS integration, Woby ensures that the (existing) bar and kitchen printer are controlled in the right way. The app runs stand-alone, or connected to your POS system. We look together at what fits best and easiest in your situation and we don't leave until it works.
Woby has the advantage that it can be integrated to almost any POS system. If you work with a POS system with which Woby does not yet have integrated, it can be made.
Are there any requirements for my Wi-Fi network or internet?
No, Woby works entirely via the mobile 4g/5g network of all providers such as Vodafone, T-mobile or KPN. Woby does not depend on routers or other (firewall) settings. For example, in some cases where there is no good 4g/5g coverage for guests, we mention the Wi-Fi network with the QR code.
How much employee costs can I save?
Woby is happy to calculate the savings together with you. The average saving of, for example, 2 part-time employees depends on a number of factors such as:
- The number of districts and runners that are deployed on average over a year.
- Whether you are going to use Woby as a replacement or as support.
- Whether you want to make available the full menu or for example, only drinks.
In addition, Woby is a valuable addition to your team to optimally serve the guests. Woby is the extra team member who is available 24/7 and never calls in sick.
Will my kitchen become overloaded if all guests order via Woby at the same time?
No, not at all. The time you gain to take orders by employees, can now be used to serve correctly. Our experience tells us that guests don't mind waiting a little longer for the order to be served. However, guests do find it annoying if they have to wait to pass on an order. With Woby you no longer have guests who are overlooked, you do not miss out on sales and you literally make the efficiency improvement that your guests are waiting for.
Is the payment function mandatory and what are the possible transaction costs?
No, you can turn the online payment function on or off per QR code. The transaction costs can optionally be charged in full or in part to the guests via Woby. The current transaction costs can be found via https://www.mollie.com/nl/pricing.
A bulk discount is possible via Woby, please feel free to contact Woby for the most up-to-date possibilities. Please note, you can choose not to use the online payment function and let guests build up an bill via the regular way.
Advantages Woby for Hospitality and F&B locations
- Cheaper than an extra employee
- Present on all tables and rooms at the same time
- Less pressure for staff
- More satisfied guests
- More revenue
And much more...
Woby features which really help you.
Deep POS/PMS integration
With more than 1600 live integrations spread over 54 countries, Woby is the specialist in the field of integrations with your Point Of Sale (POS) system, Property Management System (PMS) or reservation system.
In addition to the fact that the integration must be reliable, secure and stable, it is valuable that Woby has developed all integrations in such a way that all sales areas, departments, size modifiers, must-have and free options are exchanged in the right way with just one click of a button, without having to adjust things in 2 systems. For example, there are always supplements that are only used by the staff and product names for the staff are different for the guests.
Uptime guaranteed
The Woby ordering app exists since 2014. With Woby you are sure of a reliable and solid party with which you are prepared for the future. The solutions are developed in-house with experts in various fields and have active customers in 54 countries. This allows us to guarantee an uptime of 99.9%.
Own branding
Each concept is unique and has its own corporate identity. With Woby, your guests have an uninterrupted experience. We do this by taking over the branding of your concept with your own logo at the top of the menu, taking over colors from each concept and using your own graphics. To make the customer experience even more personal, there is also room for your own (welcome) texts.
Information and promotion
In the online menu of the Woby order app, information about your establishment can be shown. With Woby, the hospitality entrepreneur can show actions or promotions in order to promote additional sales or recruit employees.
Unlimited QR codes
Woby is a specialist in presenting the QR code and supplies accessories in your branding. If you prefer to take care of the QR accessories yourself, this is no problem at Woby, the QR codes can be created unlimited and can be downloaded for free in the Woby portal.
Free product photos and Multi layouts
Via the Woby portal you can choose from hundreds of standard product photos for free. The images can be displayed in multiple ways (Multi layouts) on the guest's screen.
Service requests
One of the biggest annoyances of guests in the hospitality industry is when it takes too long before they get the bill. Woby resolves this issue with Service Requests. The guest presses the bell in Woby and is shown various Service Requests.
The guest can decide for himself when he is served. The service requests to choose can be set per QR-code / order location. Some practical examples:
- request for payment via PIN (operation immediately knows what the need is)
- request for cash payment
- request for technical support (example: hotel room)
Order history
Via the Woby order app, the guest has the possibility to look back at previous orders via the order history. Your staff knows exactly where to serve the order and incorrectly taken orders are a thing of the past, even at the busiest times. As a result, the staff is less concerned with taking an order and more with serving optimal guest experience.
Category times and Out of Stock
For each product and/or product group you can set which day and between which times the item can be ordered. An article can also be put Out of Stock so that the guest knows that it is (normally) available there but cannot be ordered now.
Allergen information
According to societies of the World Allergy Organization, the hospitality industry is obliged to the presence of the allergen information (on paper or digitally) and whether the guests have been informed that this information can be requested.
Woby ensures that the hospitality industry can easily comply with this legislation. For each article you can easy checkmark which allergen symbols can be shown with the article in the online menu of the Woby order app.
The guests see the allergen information for each menu item. With Woby, guests have a clear overview of his or her dietary requirements such as gluten free, vegetarian and or vegan.
Supplements
The hospitality entrepreneur determines whether guests can choose mandatory and/ or optional supplements for an article via Woby. For example, a mandatory choice can be configured that a steak must be baked medium, rare or well done and optionally 'extra fries' can be selected.
Online menu in all languages of the world
The online menu of the Woby order app can be displayed in all languages (Multilanguage) of the world.
Advertisement / Landing page
After scanning the QR code, an advertisement landing page can be displayed.
Order on account (summarized bill)
You can turn the online payment function on or off per QR code. At Woby, guests can build up an bill and pay via the regular way at the end of their visit. Furthermore, Woby has functions where the guest can ask service or request the bill. Your guests no longer have to wait for the service.
Payment option with all regular payment methods
With Woby it is possible to let the guest pay directly with his smartphone via, for example, Goolgle Pay or Apple Pay. You can choose per QR code whether or not the order must be paid in advance.
Woby has a integration with the payment platform Mollie. All regular payment methods are supported, such as iDeal, Mastercard, PayPal and Visa. In the Netherlands, iDeal is the most common payment method. Belgian guests preferto pay with Bancontact and German guests are used to paying with Giropay.
Deep POS/PMS integration
With more than 1600 live integrations spread over 54 countries, Woby is the specialist in the field of integrations with your Point Of Sale (POS) system, Property Management System (PMS) or reservation system.
In addition to the fact that the integration must be reliable, secure and stable, it is valuable that Woby has developed all integrations in such a way that all sales areas, departments, size modifiers, must-have and free options are exchanged in the right way with just one click of a button, without having to adjust things in 2 systems. For example, there are always supplements that are only used by the staff and product names for the staff are different for the guests.
Own branding
Each concept is unique and has its own corporate identity. With Woby, your guests have an uninterrupted experience. We do this by taking over the branding of your concept with your own logo at the top of the menu, taking over colors from each concept and using your own graphics. To make the customer experience even more personal, there is also room for your own (welcome) texts.
Unlimited QR codes
Woby is a specialist in presenting the QR code and supplies accessories in your branding. If you prefer to take care of the QR accessories yourself, this is no problem at Woby, the QR codes can be created unlimited and can be downloaded for free in the Woby portal.
Service requests
One of the biggest annoyances of guests in the hospitality industry is when it takes too long before they get the bill. Woby resolves this issue with Service Requests. The guest presses the bell in Woby and is shown various Service Requests.
The guest can decide for himself when he is served. The service requests to choose can be set per QR-code / order location. Some practical examples:
- request for payment via PIN (operation immediately knows what the need is)
- request for cash payment
- request for technical support (example: hotel room)
Category times and Out of Stock
For each product and/or product group you can set which day and between which times the item can be ordered. An article can also be put Out of Stock so that the guest knows that it is (normally) available there but cannot be ordered now.
Supplements
The hospitality entrepreneur determines whether guests can choose mandatory and/ or optional supplements for an article via Woby. For example, a mandatory choice can be configured that a steak must be baked medium, rare or well done and optionally 'extra fries' can be selected.
Advertisement / Landing page
After scanning the QR code, an advertisement landing page can be displayed.
Payment option with all regular payment methods
With Woby it is possible to let the guest pay directly with his smartphone via, for example, Goolgle Pay or Apple Pay. You can choose per QR code whether or not the order must be paid in advance.
Woby has a integration with the payment platform Mollie. All regular payment methods are supported, such as iDeal, Mastercard, PayPal and Visa. In the Netherlands, iDeal is the most common payment method. Belgian guests preferto pay with Bancontact and German guests are used to paying with Giropay.
Uptime guaranteed
The Woby ordering app exists since 2014. With Woby you are sure of a reliable and solid party with which you are prepared for the future. The solutions are developed in-house with experts in various fields and have active customers in 54 countries. This allows us to guarantee an uptime of 99.9%.
Information and promotion
In the online menu of the Woby order app, information about your establishment can be shown. With Woby, the hospitality entrepreneur can show actions or promotions in order to promote additional sales or recruit employees.
Free product photos and Multi layouts
Via the Woby portal you can choose from hundreds of standard product photos for free. The images can be displayed in multiple ways (Multi layouts) on the guest's screen.
Order history
Via the Woby order app, the guest has the possibility to look back at previous orders via the order history. Your staff knows exactly where to serve the order and incorrectly taken orders are a thing of the past, even at the busiest times. As a result, the staff is less concerned with taking an order and more with serving optimal guest experience.
Allergen information
According to societies of the World Allergy Organization, the hospitality industry is obliged to the presence of the allergen information (on paper or digitally) and whether the guests have been informed that this information can be requested.
Woby ensures that the hospitality industry can easily comply with this legislation. For each article you can easy checkmark which allergen symbols can be shown with the article in the online menu of the Woby order app.
The guests see the allergen information for each menu item. With Woby, guests have a clear overview of his or her dietary requirements such as gluten free, vegetarian and or vegan.
Online menu in all languages of the world
The online menu of the Woby order app can be displayed in all languages (Multilanguage) of the world.
Order on account (summarized bill)
You can turn the online payment function on or off per QR code. At Woby, guests can build up an bill and pay via the regular way at the end of their visit. Furthermore, Woby has functions where the guest can ask service or request the bill. Your guests no longer have to wait for the service.
